基于ICAO框架适配的乘务英语口语诊断性评价标准构建
Journal: Modern Education Forum DOI: 10.12238/mef.v8i19.17381
Abstract
乘务英语口语评价面临标准缺失的困境,现有标准抽象模糊,缺乏支撑智能系统诊断功能的细化规则。民航英语领域虽有成熟的ICAO语言能力评估框架,但该框架针对飞行员-管制员通信场景设计,与乘务员-乘客服务场景存在本质差异,无法直接套用。本研究采用“框架适配”策略,通过“场景分析-框架适配-诊断细化-规则设计”四步法,在保留ICAO框架核心维度的基础上重新定义各维度内涵,新增“服务得体性”维度,构建了六维诊断性标准体系。研究将抽象能力描述转化为可量化规则和可编程的算法,提出的“框架适配”策略为ESP领域借鉴成熟框架构建场景化数字评价标准提供了可复制的方法论范式。
Keywords
ICAO框架适配；乘务英语；诊断性评价标准；人机协同
Funding
上海市高等教育学会2024年度规划课题“融入课程思政的混合式教学设计与实践研究--以《乘务英语听说》课程为例”项目编号：(2QYB24211)。
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